We want to make sure you understand all fees and charges associated with your course so please carefully read this section.
You can find out about the fees for a course on the Course Brochure and in addition all fees associated with your course are included in the Student Agreement. The Student Agreement also includes a detailed payment schedule and payment options, as well as your rights.
We will also tell you about the potential for fees and charges to change over the duration of their course, although it is unlikely that fees and charges will change.
We protect your fees at all times by:
- Maintaining a sufficient amount in our account so we are able to repay all tuition fees already paid.
- Through our membership of the Tuition Protection Scheme (TPS). The role of the TPS is to assist international students where we are unable to fully deliver their course of study. The TPS ensures that you are able to either complete their studies in another course or with another education provider or receive a refund of your unspent tuition fees.
- Not requiring you to pay more than 50% of course fees prior to commencement, except where a course is less than 26 weeks. However, you may choose to pay your fees in full or a greater amount than 50%. Please contact us if you would like to pay more than is documented in your student agreement.
Please note that the following fees can apply in addition to the fees advertised in the Course Brochure.
Additional fees that may apply in addition to tuition and non-tuition fees include:
| Additional fees that may apply | Amount |
|---|---|
| Deferral fee | Nil |
| Reassessment fee (students have a total of 2 attempts and any attempt thereafter will incur the stated fee). | $100 |
| Fees for late payment of course fees | Fees for late payment of course fees $50 per week for each week the payment for course fees is delayed |
| Certificate Re-Issue Fee | $50 |
| Credit transfer Admin Fee | $150 |
| RPL | Application fee of $250 Unit fee $500 |
You are required to pay all fees and charges by the date indicated on the invoice. Where you are unable to make a payment by the specified date, please contact us to discuss alternative arrangements.
All payments are to be made into the account specified on the invoice.
Where fees are overdue and you have not made alternative arrangements, a first warning, second warning and notice of intention to report regarding non-payment of fees will be sent to you as follows:
- First warning letter: failing to pay an invoice within 5 days of receipt or contacting us to make alternative arrangements.
- Second warning letter: failing to pay an invoice within 5 days of receipt of the first warning letter or contacting us to make alternative arrangements.
- Notice of intention to report: failing to pay an invoice within 5 days of receipt of the second warning letter or contacting us to make alternative arrangements.
Following cancellation of enrolment due to non-payment of fees, your debt will be referred to a debt collection agency.
Refunds
Please carefully read the following information about refunds. Please carefully read the following information about refunds. This applies whether you paid the fees or an education agent paid the fees and non-tuition fees on your behalf.
All application fees are non-refundable except where we cancel a course before it has started.
If we cancel a course either before or after it starts, you will receive an automatic refund and do not need to completion the Refund Application Form. The refund will be provided within 10 working days of the default.
In all other circumstances, you should complete and submit a Refund Application Form which can be accessed from our office This form must be submitted within 10 working days of the event that led to the request for the refund. The outcome of the refund assessment will be forwarded to you within 20 working days, as well as any applicable refund.
Refunds will be paid to you or to the person or organisation who paid the course fees and will be paid in Australian Dollars.
The refund policy does not remove your right to take further action under Australian Consumer Law.
International student refunds
In addition to the above circumstances, refunds apply as follows:
| Circumstance | Refund due |
|---|---|
| Gills College Australia cancels course before commencement | Full refund of all fees |
| Gills College Australia cancels course following commencement | Full refund of all unspent fees calculated as follows: Weekly tuition fee multiplied by the weeks in the default period (calculated from the date of default). |
| Gills College Australia has not provided a Student Agreement that meets the requirements of the National Code 2018. | Full refund of all unspent fees calculated as follows: Weekly tuition fee multiplied by the weeks in the default period (calculated from the date of default). |
| Student withdraws up to 4 weeks prior to course commencement. | Application fee not refunded. Refund of all other fees and charges. |
| Student withdraws less than 4 weeks prior to course commencement. | Application fee not refunded. Refund of 90% of all other fees and charges. |
| The student does not commence on the agreed start date and has not previously withdrawn. | No refund. Fees for full study period (term) to be paid. |
| Student withdraws after commencement. | No refund. Fees for full study period (term) to be paid. |
| Student’s enrolment is cancelled due to disciplinary action. | No refund. Fees for full study period (term) to be paid. |
| Student breaches a visa condition | No refund. Fees for full study period (term) to be paid. |
| The student has supplied incorrect or incomplete information causing Gills College Australia to withdraw the offer of the course prior to commencement. | No refund. Fees for full study period (term) to be paid. |
| The student is refused a visa because they did not pay start their course at the agreed location on the agreed starting day or they withdrew from their course with Gills College Australia or they did not pay an amount due. | No refund. Fees for full study period (term) to be paid. |
| The student is refused a visa and therefore does not commence their course on the agreed starting day or withdraws from the course on or before the agreed starting day because of the visa refusal. | The total amount of all course fees (tuition and any non-tuition fees) received or less whichever is the lower amount of 5% of the total amount of the fees or the sum of $500. |
| The student is refused a visa and has already commenced their course. | The total amount of all course fees (tuition and any non-tuition fees) received for less whichever is the lower amount of 5% of the total amount of the fees or the sum of $500. |